How to measure and improve user experience

According to Gartner, over the next two years, e-commerce will become one of the most popular and in-demand channels for selling goods. Today, the performance of e-commerce systems has a major impact on user satisfaction.

A smooth application operation creates a positive user experience. The user needs to have access to company services at any time of the day and in any place - quickly and without queues. Failed online shopping deprives the user of this opportunity. Customers' feelings about a store are often shaped by how quickly its app functions. It's not just about the mobile apps we install, but also about the web apps that users can interact with in a browser.

In this webinar, Loglix's DevOps team will discuss what user experience is from a technical point of view, what approaches there are to measuring it, and how to manage it to achieve business objectives.