Full Stack Monitoring and Support
A team of certified DevOps engineers and SREs will provide uninterrupted operation of your digital services, web sites and mobile apps. Get real-time issue detection and rapid troubleshooting of your critical business systems.
Try Next-Gen Managed service
Get your digital project up and running smoothly 24/7
Support: 24/7
SLA: 15 mins
Includes: Full-stack observability service
Extra: Business performance analysis and Benchmarking
For main type of application: Web, Mobile, Desktop,Gaming
For all type of infrastructure: Monolithic, Microservices, Service-oriented, Serverless
Key Features of
Full Stack Monitoring and Support Service
End-to-end monitoring
We monitor that your digital services and applications are available, functional, fast, and efficient 24/7 across every channel and every type of infrastructure.
Improving customer’s digital experience
We monitor and improve your customer’s experience at every stage of user journey through your digital services. We identify most problems before they affect your users.
Full-stack troubleshooting
We rapidly help to troubleshoot your critical business systems and digital services by eliminating blind spots in both backend and frontend performance.
Increase availability
We optimize your server settings for better performance and availability and eliminate factors that affect smooth operation of your digital services.
Business performance analysis
We monitor your business KPIs and analyze the impact of each incident on your business outcomes. Identify real-time causes of degradation conversion rates, CPO, ROI and any other business metrics.
Benchmarking
We compare the performance of your digital services with the average market performance and performance of your competitors to identify areas to be improved.
Benefits of
Full Stack Monitoring and Support Service
Boosting your business performance
In contrast to most MSPs and agencies, we rapidly troubleshoot critical business systems and digital services in a manner of minimizing the impact on users and business KPI.
Reduce the number and complexity of incidents
We implement a proactive approach in monitoring. We configure and tune AI algorithms to get a predictive analysis and reduce the number and complexity of incidents.
Cost-effectiveness
We do more work within our services than our competitors, while our customers pay less.
Freeing up the resources
We save the customer time and resources by undertaking monitoring and troubleshooting digital services, allowing the customer’s in-house staff to focus on business-critical tasks.
Communication in a manner comfortable for the customer
We use customized runbooks to communicate in the manner agreed with our customers.
SLA 15 mins
We offer different levels of Service Level Agreement, starting at just 15 mins to meet customer’s needs.
Why Loglix?
10 years of experience in building performance monitoring and cybersecurity systems for high-load enterprise projects.
We do more work within our services than our competitors, while our customers pay less.
Extensive experience in configuring both commercial monitoring tools New Relic, DataDog, AppDynamics, IBM Instana, Dynatrace, and opensource-based Prometheus, Grafana, Elastic, Jager and others.
7 years of extensive experience in building resilient infrastructure based on DevOps methodology approaches, implementing microservice architecture using Kubernetes and other orchestrators, setting up CI/CD pipelines, and organizing dev/stage environments.
We configure and tune AI algorithms to identify potential issues before they become problems for our customers and implement preventive measures.
Own R&D department responsible for developing internal services and products to meeteven the specific needs of our customers.
We customize solutions tailored to the specific needs of our customers.
We focus on effective communication, transparency, and a willingness to adapt and evolve with our customers.
Our Customer Success Center controls the execution of all services through the lens of achieving customer goals.
We don't buy IT certifications. All our engineers have actual practical knowledge and skills and pass the real exams by themselves.
