Privacy Policy

Introduction‍

Loglix Technologies L.L.C-FZ (“we”, “us”, “our” in this privacy policy) value the privacy of our users and are committed to protecting it. This Privacy Policy describes how we collect, use, and share information about you when you use our website (regardless of where you visit it from), including any data you may provide through this website when you signup to our newsletter, use our online services.

What Personal Data Does Loglix Technologies L.L.C-FZ collect?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username, job title, occupation employer, profession and relevant business certifications or similar identifier.
Contact Data includes email address and telephone numbers, generally business mobile numbers or other business telephone numbers provided.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, Information on products and services purchased by you.
Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

We do not collect any Special Categories of PersonalData about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Personal information Of Another Person

If you provide us with any personal information of another person in relation to the provision of a service, you are responsible for ensuring that such person has given you consent for sharing the information and is made aware of the information contained in this Privacy Policy.

If You Do Not Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

Children’s Privacy

Our website is not intended for children and we do not knowingly collect data relating to children.

How Do We Collect Personal Data?

You directly provide us with most of the data when you give us your Identity, Contact and Profile Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

apply for our products or services;
subscribe to our service or publications;
request marketing to be sent to you;
apply for a job / position;
enter a competition, promotion or survey;
contact us;
interact with our website. We will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

We will receive personal data about you from various third parties asset out below:

analytics providers such as Google, LinkedIn and others;
advertising networks such as Google Search and Display network as well as LinkedIn and others;
search information providers such as Google, Bing and others;
data brokers or aggregators;
publicly available sources.‍

How Do We Store Personal Data?

We commit to safeguard your personal data, that you provide to us, by taking all the appropriate organizational and technical measures to protect them from any form of accidental or fraudulent compromise. Personal data that you provide to us shall be stored in accordance with our internal information security procedure.

How Do We Use Personal Data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you;
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
Where we need to comply with a legal obligation;
Where we need to manage our relationship with you, as our customer;
Where we need to provide general customer services;
To manage your participation in our events and spotlights;
To provide information about the services we offer, including invitations to events we hold periodically;
To ensure that content from our site is presented in the most effective manner for you and for your computer;
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or where we have a legitimate interest for contacting you;
To allow us to tailor our website to the needs of our clients;
For marketing purposes;
To allow you to participate in interactive features of our service, when you choose to do so; and
To notify you about changes to our service.

Marketing

We provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you are not our customer your details will be included on our database for one of the following reasons:

You have enquired about a specific product via a manufacturer and they have passed your details to us in order that your enquiry may be followed up.
Event registration/attendance. You have provided your details when registering for one of our seminars, or you have provided your details when visiting us at a conference/exhibition.

If you do not wish to continue to receive emails from us please let us know by emailing privacy@loglix.io. We do not knowingly get involved in “spamming” activities of any kind and we work only with business partners who we believe have similar anti-spamming policies.

Third-Party Marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies cannot be used by themselves to identify you. Cookies enable the website to remember certain information about you such as which pages you have visited, choices you have made from menus, the time and date of your visit etc, in order to provide you with a more personal experience online. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. By continuing to use our website, you are agreeing to our use of cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Our website uses a variety of types of cookies, intending to create a safer and more efficient environment for our visitors. We primarily use cookies, which are necessary for the provision of services offered through our website, as well as cookies used for statistical purposes and questions relating to the functionality of our website (e.g., user preferences, number of visitors, frequency of visits, etc.).

Session cookies: Session cookies are small text files that are temporarily stored on a user's device (computer, tablet, smart phone, etc.) during a browsing session. They are used to keep track of a user's activity on a website and to enable certain features that require information to be stored temporarily. Session cookies are deleted as soon as the user closes their browser or logs out of the website. This means that they are only active for the duration of the user's session and are not permanently stored on the device. We use session cookies to carry information across pages of our site and avoid you having to re-enter information each time you enter a new page.

Persistent cookies: Persistent cookies, also known as tracking cookies or permanent cookies, are small text files that are stored on a user's device (computer, tablet, smartphone, etc.) for a longer period of time, even after the user closes their browser or logs out of a website. Persistent cookies are used to remember a user's preferences, settings, and login information, so that they don't have to enter them every time they visit the website. They can also be used to track a user's browsing behavior across multiple websites, and to deliver targeted advertising based on that behavior. Persistent cookies remain in the cookie file of your browser even after the browser is closed. The length of time a cookie remains depends on its lifespan. We use these cookies to collect and compile anonymous, aggregated information for statistical and evaluation purposes, to understand how users use the website and help us improve the structure of our website.

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Disclosures Of Personal Data

We may share your personal data with the parties set out below for the purposes set out above.

Internal Third Parties
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and other agreements; or
to protect the rights, property, or safety of us, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

In addition, in order to provide products / services to our customers, it is sometimes necessary for us to work with a third party or parties (the Partner) that may operate within the UAE or on a global basis and provide them with Identity and Contact Data. Under the terms of the data protection laws of both you, the Customer, and your agents together with those of our employees and agents, such information will be restricted to the minimum amount necessary to provide the products and/or services.

Any information or access to such information will be provided as part of the goods and services being procured.

The third party or parties may use the Identity andContact Data for the delivery/promotion/marketing of the products / services supplied. They may hold the information in their databases located outside the UAE and the Identity and Contact Data may be used, processed and/or transferred globally.

By providing us with Identity and Contact Data, you, shall indemnify us against any claims, actions, liabilities, losses, fines, penalties, costs and expenses arising out of the provision of such Identity andContact Data and any other personal data you provide for the purposes.If we are acting as a Data Processor to your organisation as part of a services agreement, matters in relation to DataProtection shall be set out in the Data Processing Agreement.

If the information that you provide to us is for purposes of our business partners providing a service to you (where we act as an intermediary and do not provide the services directly), then you consent to us providing the relevant business partner with that information.

The use of that information may be set out in the relevant business partner’s Privacy Statement or another documents. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Security‍

We take reasonable measures to protect your information from un authorized access, disclosure, or alteration. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who don't have a business need to know. They will only process your personal data on our procedures and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. However, no security measure is perfect, and we cannot guarantee the security of your information.

How Long Do We Retain Personal Information For?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Your Choices

You have the right to opt-out of receiving marketing communications from us by following the instructions in the communications. You may also disable cookies in your browser settings or use a browser extension that blocks tracking technologies. You also entitled to request us for copies of your personal data, erase your personal data, rectification or completion of any of your personal data, don't process your personal data, processes your personal data in limited contexts (including with your consent), not to be subject to decisions based solely on automated Data Processing (Data Profiling), transfer your data to another organization, or directly to you under certain conditions. You can also exercise these rights at any time by contacting us at privacy@loglix.io . Please be aware, that some personal data may be exempt from the above-mentioned rights under applicable data protection laws or other laws and regulations. Please be aware, that withdrawing your consent to data processing will not affect our right to process personal data received prior to withdrawing your consent, or its right to continue part of the processing on a different legal basis than your consent.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.Alternatively, we could refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time, so please be sure to check back periodically. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@loglix.io.

Last updated: February 2023