Sales Development Representative, Middle East

Sales Development Representative play a crucial role in the sales process by identifying and qualifying potential customers and setting up the sales team for success.

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• Identify potential customers through various channels such as cold calling, email campaigns, social media outreach, or attending events.
• Evaluate the potential customer's interest level, budget, timeline, and decision-making authority to determine if they are a good fit for the company's services.
• Research the company's competitors, understand the customer's industry and pain points, and identify opportunities for the sales team.
• Engage with potential customers, build rapport, and establish relationships to help convert them into long-term partners.
• Schedule meetings with qualified leads for the sales team.
• Work closely with the sales, marketing, and customer success teams to understand the company's services, target market, and messaging.
• Update the company's CRM system with accurate information on leads, opportunities, and interactions.
• Be responsible for meeting monthly or quarterly quotas for lead generation and conversion.
• Provide feedback to the sales, marketing, and customer success teams on the effectiveness of campaigns, messaging, and lead quality to continuously improve the process.

• A bachelor's degree in business administration, marketing, or a related field. A degree in computer science or information technology can also be beneficial.
• Experience in sales or marketing, particularly in the IT industry, is preferred. This includes experience in lead generation, lead qualification, and lead nurturing.
• Have a basic understanding of IT products and services such as cloud computing, cybersecurity, software development, application performance monitoring, observability.
• Strong verbal and written communication skills.
• Active listening skills.
• The ability to analyze data and make informed decisions based on business and technical metrics.
• Be able to manage multiple tasks and prioritize activities to meet monthly or quarterly quotas.
• Proficiency in a CRM system for tracking leads, activities, and outcomes.
• Be able to work collaboratively with the sales, marketing, and  customer success teams, share insights and feedback, and contribute to the overall success of the company's sales strategy.